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Trouble shooting

Sometimes certain faults detected can be easily

resolved. Before calling the Technical Assistance

Service, bear in mind the following advice:

Fault

The general electrical sys-

tem is malfunctioning.

The automatic switching

on function does not

work.

The burner flame is not

uniform.

The gas flow is not normal

or there is no gas.

The kitchen smells of gas. A gas tap has been left on.

The burner immediately

switches off after releas-

ing the control knob.

Possible cause

Defective fuse.

The automatic safety switch or circuit breaker has

tripped.

There may be food or cleaning products stuck

between the ignition sparkers and the burners.

The burners are wet.

The burner caps are not correctly positioned.

The appliance is not earthed, is poorly con-

nected or the earthing is faulty.

The burner components are not correctly posi-

tioned.

The grooves on the burner are dirty.

The gas supply is blocked by gas taps.

If the gas is supplied from a gas cylinder, check

that it is not empty.

Incorrect coupling of gas cylinder.

Possible gas leak.

The control knob was not held down for long

enough.

The grooves on the burner are dirty.

Solution

Check the fuse in the main fuse box and change it

if it is damaged.

Check the main control panel to see if the auto-

matic safety switch or circuit breaker has tripped.

The space between the ignition sparker and the

burner must be clean.

Dry the burner caps carefully.

Check that the burner caps are correctly posi-

tioned.

Contact the installation technician.

Correctly place the parts on the appropriate

burner.

Clean the grooves on the burner.

Open all gas taps.

Change the gas cylinder.

Turn off the taps.

Check that the coupling is sound.

Shut off the gas supply, ventilate the premises and

immediately notify an authorised installation tech-

nician to check and certify the installation. Do not

use the appliance until ensuring that there is no

gas leak in the installation or appliance itself.

Once the burner is on, hold the control knob

down a few seconds longer.

Clean the grooves on the burner.