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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
You must pay for customer service advice - even during the warranty period!
Fault
Temperature differs
greatly from the set value.
The light does not work.
The temperature in the
refrigerator compartment
is too cold.
Displays do not illuminate. Power failure; the fuse has been
The temperature in the
freezer compartment is
too warm.
Possible cause
Light switch is jammed.
The light is defective.
Lower temperatures in the freezer
compartment also cause lower
temperatures in the refrigerator
compartment.
This is quite normal.
switched off; the mains plug has
not been inserted properly.
Appliance opened frequently.
Ventilation openings have been
covered.
Large quantities of fresh food are
being frozen.
Remedial action
In some cases it is adequate to switch off the
appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has
approached the set value.
If the temperature is too low check the
temperature again the next day.
Check whether the light switch can move.
See chapter Light.
Set the temperature in the refrigerator
compartment slightly warmer. Should this not
be enough, e.g. if the room temperature is too
low, set the freezer temperature warmer.
Connect mains plug. Check whether the power
is on, check the fuses.
Do not open the appliance unnecessarily.
Remove obstructions and dirt.
Do not exceed max. freezing capacity.
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