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ページを印刷するFrequently Asked Questions
Will my cat actually go inside the Globe?
Cats are generally curious and will investigate any new
object. Cats that are already used to a covered litter
box may be quicker to investigate. We recommend that
the Litter-Robot be placed in the same location where
the old litter box used to be. The old litter box can be
left near the Litter-Robot for a short time. Take a cup of
litter from the old litter box and add it to the clean litter
in the Litter-Robot. The scent will be familiar, and the
cat will be inclined to investigate. Once your cat has
ventured inside and feels the litter under its paws, it will
know what to do. Please read the section "Getting Your
Cat to Use Litter-Robot" in this manual.
Can kittens use the Litter-Robot?
We do not recommend that kittens or cats weighing 5
lbs or less use the Litter-Robot in the unattended
automatic mode. Their low weight may not activate the
Cat Sensor. Cats should be at least 5 lbs. before using
the Litter-Robot in the automatic mode.
CAUTION: Leave the Litter-Robot turned off and
only start the cleaning cycle manually (see
"Getting Your Cat to use the Litter-Robot") until
you are sure that all cats in the household are
heavy enough to activate the Cat Sensor.
40 W. Howard, Suite B-5, Pontiac, MI 48342
Toll Free: 877-250-7729 Fax: 248-253-1797
www.Litter-Robot.com
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What if my cat won't use the Litter-Robot?
If you and your cat are not completely satisfied, just
return your Litter-Robot within 30 days of purchase for a
refund of the purchase price (less the original shipping
cost). Please contact Customer Service to request a
Return Authorization (RMA) number. Return shipments
without an RMA number cannot be accepted.
What happens if my cat tries to enter the Globe
while it is rotating?
The Cat Sensor will detect the presence of your cat and
turn off the motor. The Litter-Robot pauses 15 seconds
before resuming the clean cycle.
Are there any rakes, or wires inside the Globe?
The Globe does not contain any rakes or wires that
could hurt or harm your cat. The Litter-Robot was
designed with your cat's safety in mind.
Are the electronics or power source dangerous to
my cat?
No, the Litter-Robot operates on safe 12 Volts using an
adapter very similar to the ones you may have at home
for a clock radio, or for charging your cell phone. All
electrical components are located in the Base, away
from where the cat could reach them. There are no
electrical components inside the Globe.
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40 W. Howard, Suite B-5, Pontiac, MI 48342
Toll Free: 877-250-7729 Fax: 248-253-1797
www.Litter-Robot.com