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16. LIMITED WARRANTY STATEMENT

30 DAY SATISFACTION GUARANTEED RETURN POLICY

1. If you are unsatisfied with your purchase, Hiboy's return policy allows you to return the product purchased on the

Authorization channel within 30 days counting from the date of receipt of shipment and request a refund from the

Authorization channel for any reason.

2.Note: Express shipping cost is non-refundable.

3.For the return request, Hiboy is not responsible for lost packages due to the carrier, or products received that cannot

be verified. Received products that have damaged determined to have been caused by the end-user may be subject

to denial of the return request.

LIMITED PRODUCT WARRANTY

1.Hiboy warrants the original purchaser that your Hiboy product shall be free from defects in materials and workmanship

under normal use for a period aforementioned.

2.Hiboy does not warrant the operation of the product will be uninterrupted or error-free.

3.Hiboy is not responsible for damage arising from failure to follow instructions relating to the product's usage.

Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your Hiboy Ebike P6.

Lockwood Group Inc

4045 Cheyenne Ct Chino CA 91710