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Question & Answer

1. What if the E-Scooter arrived missing accessory or broken part?

A: Please take a photo and send to Hiboy Support Team by sending email: [email protected]

And Hiboy Support Team will reply you soon and send correct accessory or part replacement.

2. How to attach the seat?

A: There are some Hiboy scooter video on Amazon or YouTube.

And you may follow the video to attach correctly.

3. Is that possible to replace some components for example the rear cover?

A: Yes, please take a photo and send to Hiboy Support Team by sending email: [email protected]

And Hiboy Support Team will reply you soon.

4. What operating temperatures are recommended? Is it waterproof?

A: Operating temperatures: 14℉-104℉; Storage temperature: -4℉-113℉;

Waterproof: IP54 resistance, which means that it is protected from water spray from any

direction.

5.Is there an Android/iOS app? If so, what does it do?

A: Yes, the app is Hiboy app.

Simply pair Hiboy Electric Scooter via Bluetooth and use the app to view current speed,

remaining power, and other real-time riding statistics. Firmware updates ensure that you

always have the best riding experience possible.

Using the core cruise control technology in cars, Hiboy Electric Scooter uses a unique

algorithm that receives signal input from speed sensors to maintain smooth and stable

cruise control. This reduces tension and fatigue for riders, as well as optimizes battery

for longer rides.