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Programming and Option Settings
6.
Programming and option setting is done remotely by sending DTMF tone commands to
the unit. This can be done by either using a tone phone, or by using GAI-Tronics TMA –
a PC software application.
DTMF tones over GSM
6.1.
Note that sending DTMF tones over the GSM network is very dependant on the network
provider, signal strength and other local conditions beyond our control. This means that
programming is not as reliable as it would be over a fixed line, especially if the phone
used to do the programming is also a GSM phone. Please follow the procedure below
and always confirm that programming has been successful by testing. If a programming
step or command should fail, just repeat it - programming will be possible but
occasionally may need retrying. If possible, program using a fixed line telephone. If the
Help Point is to be sited in an area where the signal quality is known to be poor, it is
recommended to program the unit before going to site.
Quick Programming Guide (using a tone phone).
6.2.
Stage
1
Call the SMART
phone
Put the phone
2
into maintenance
mode
3
Enter the access
PIN
4
Confirm access
5
the phone is now in maintenance mode and ready to receive programming commands,
eg:
Program
memory 1
Program
memory 2
Save and close
6
down
What you do
Dial the number of the
phone to be
programmed
Wait for it to auto-
answer
Enter *
Enter **0000
Enter *20
Enter *1 01 <number>
#
Enter *1 02 <number>
#
Enter *99
PHP400 GSM Help Point.
What you hear
Notes
back
ringing
The number of rings
before auto-answer is
programmable (see
below), but is factory
A single tone
set to 5
(beep), then
ringing resumes
Ringing stops
If you still hear
ringing, either the
phone hasn't auto-
answered yet, or it
didn't hear the *. Wait
a second and try
again.
No response
If you don't hear 6
tones in response to
*20, it means the PIN
6 tones
was not recognised.
Enter *# and try
again.
A single tone
If you make a
mistake, or hear 2
tones instead of one,
A single tone
just repeat the
command.
A single tone
The final tone
confirms that the
changes have been
saved.
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