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Hideez User Manual
How to use Hideez USB Bluetooth Dongle on macOS
If you haven't managed to connect your Bluetooth dongle even though
you've followed all of the following steps, please
Our agent will reply back to you with an email within 24 hours.
Before setting up, we are warning you about one thing:
You will lose Bluetooth connectivity in the initial setup process,
and all devices will need to be re-paired.
The re-pairing process only needs to be done once, and they will be remembered. You
will need to set up the dongle once, and all settings will be saved for the future.
Step 1
Delete all paired devices in the list of Bluetooth devices.
Step 2
Insert the Dongle into the USB port and reboot the Mac.
Step 3
Option 1. Commands via Terminal
You can send a special command to the system through the terminal (command line),
which will allow the system to use the Hideez Dongle by default for Bluetooth devices.
Enter the following command in the Terminal window:
sudo nvram bluetoothHostControllerSwitchBehavior=always
Then you'll need to enter the password from your Mac account and press Enter.
contact us
to get support.