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アクセサリー ActiVHeat 9JLPPFLBLのPDF ユーザーマニュアルをオンラインで閲覧またはダウンロードできます。ActiVHeat 9JLPPFLBL 12 ページ。 For jacket models

To obtain warranty service, contact Adventive IDEAS' Service

Department by email at: [email protected] or by telephone

at 1-609-924-6110 between 9am-5pm EST. Please be prepared

to describe:

1. The Controller Serial number found on the back of the con-

troller;

2. The item model number found on the packaging (9....);

3. The date and location you purchased the item (a purchase

receipt is required); and

4. The nature of the problem.

All repairs and replacements must be authorized in advance us-

ing a Return Authorization (RA) Number. Service options, parts

availability and response times will vary. You are responsible for

delivery and the cost of delivery of the product or any parts to the

authorized service center for repair or replacement, per our in-

structions.

If instructed to do so, complete and follow the instructions in the

"Warranty Return Checklist" found in the "Service" section of our

website www.activheat.com . Also, before being instructed to re-

turn any item you will receive a Return Authorization (RA) Num-

ber. Please make sure to include this number on the form. Items

returned without an RA number will not be serviced.

After receiving your item, our Service Department will notify you

the results and of any additional costs (via phone or email) that

may not be covered by your warranty. Most repairs and service

will be completed within 15 business weekdays after we receive

the item, however, service options, parts availability and re-

sponse times will vary especially during holiday periods.

In case the item you purchased requires repairs or service BUT

is no longer covered by the warranty, contact our Service Depart-

ment for information regarding the cost of repair and parts.

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