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Image 1. 3500W showing hinged bracket

Image 2. 3500W with privacy shutter closed

Getting started with Video Calling.

To take advantage of video calling, both you and the person you are calling must install a video

calling app for example Zoom, Microsoft Teams, BlueJeans, Meeting Rooms etc.

As well as the necessary app both parties will need -

•

A computer or laptop with a speaker or a headset with a microphone. (the camera has a

built-in microphone)

•

A broadband internet connection.

•

Please check your preferred video calling application requirements. (requirements may vary

between different applications but usually, a minimum of 2Mbps upload speed is required)

Questions and Answers

Q. How do I know if my camera is recognised by the operating system?

A. Connect the camera in any USB 2.0/3.0 port. Once the camera is connected it takes a few more

moments before the camera is recognised. To ensure the camera has installed correctly please check

the following.

Start-Control panel-system and security-Device manager.

Q. How do I know if my video calling application can use my webcam?

A. All video applications have an option setting to review the audio and video device. Using the

video application please review the following:

Audio Selection: Ensure the 3500W or USB2.0 camera microphone is selected. Please change as

required

Video Selection: Must also be set to USB2.0 or 3500W, if this is not selected then please select.

Notes and Warranty

Safety Warnings