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Question 4: When I insert a card into the card reader, no icon appears on my Mac

desktop.

Make sure that your memory card is fully inserted into the slot on the card reader.

Make sure the card reader is connected to your computer. Unplug and reconnect your

USB cable.

Try a different memory card of the same type in the same slot. If a different memory card

works, the original memory card should be replaced.

Disconnect the USB cable from your card reader and shine a flashlight into the empty

card slots. Look to see if any pin inside is bent, then straighten bent pins with the tip of a

mechanical pencil. Replace your memory card reader if a pin has bent so much that it

touches another pin.

Unplug your card reader from the USB port and restart your computer. Reconnect your

card reader to your computer.

The card may have been formatted in Windows FAT 32 format. Using a PC or digital

device, reformat the card using OS X-compatible FAT or FAT16 format.

Question 5: I receive an error message when I install the card reader software on my

Windows PC.

Make sure the card reader is connected to your computer. Unplug and reconnect your

USB cable.

Make sure that this is the only card reader connected to your computer. If other card

readers are connected, unplug them before installing the software.

Question 6: How do I remove my memory card once I have finished working with the

files?

Caution: Do not inset or remove memory cards while the blue LED is flashing. Doing so may

cause damage to your card or loss of data.

Windows:

1. Right click the memory card drive in My Computer/Computer, then click Eject.

2. Remove the memory card.

Mac:

1. Click and drag the disk icon to the Eject icon.

2. Remove the memory card. The blue LED turns off.

1. Click the memory card icon on the desktop and select Eject.

2. Remove the memory card. The blue LED turns off.

Drivers Questions

Question 7: Where can I find the drivers for this card reader?

The card reader is a plug-and-play device and uses drivers already on your computer.

The blue LED turns off.