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What to do if ...
Problem
The oven does not work.
The door is locked and will not
release.
The electronic programmer
does not work.
Before calling the After-Sales Service:
1. See if you can solve the problem
yourself with the help of the suggestions
given in the "What to do if ..." table.
2. Switch the appliance off and back on
again it to see if the fault persists.
If after the above checks the fault still occurs,
contact IKEA After Sales Service.
Always specify:
•
a brief description of the fault;
•
the type and exact model of the oven;
•
the service number (number after the
word Service on the rating plate),
located on the right hand edge of the
oven cavity (visible when the oven door
is open);
Possible cause
No presence of mains
electrical power.
The oven is not
connected to the
electrical supply.
'The oven selector is
turned to "0".
The oven selector is
turned to " ".
Electronic malfunction
due to voltage
variations.
Electronic malfunction
due to voltage
variations.
•
your full address;
•
your telephone number.
If any repairs are required, please contact
IKEA After Sales Service (to guarantee that
original spare parts will be used and repairs
carried out correctly).
Solution
Verify the presence of mains
electrical power.
Connect the oven to the
power supply.
Turn the oven selector and
select a cooking function.
Turn the oven selector and
select a cooking function.
Turn off the oven and restart it
to see if the fault persists.
If the electronic programmer
(depending on the model)
presents the message "F HH",
contact the nearest After Sales
Service. Specify in this case
the number that follows the
letter "F".
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