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Troubleshooting guide
Problem
The temperature inside the
refrigerator compartment is
too low
Excessive frost build-up in the
freezer compartment
One or more green lights flash
continuously.
Note:
it is normal for the refrigeration system to produce some noises, such as gurgling and hissing.
Before contacting the After-Sales Service:
Restart the appliance to see if the fault
has been remedied. If it persists, switch
the appliance off again and repeat the
operation after an hour.
If your appliance still does not work
properly after carrying out the checks listed
in the troubleshooting guide and switching
the appliance on again, contact the After-
sales Service, clearly explaining the problem
and specifying:
• the nature of the problem
• the model
• the type and serial number of the
appliance
Possible causes:
Freezing large
quantities of food also
lowers the temperature
in the refrigerator
compartment
The freezer
compartment door does
not close properly
Malfunction Alarm
The alarm indicates
a fault in a technical
component
(given on the rating plate)
• the Service number (the number after the
word SERVICE on the rating plate inside the
appliance).
Solutions:
• wait until food is fully frozen
• follow the indications on the
rating plate regarding the
maximum amount of food that
can be frozen.
Defrost the freezer
compartment and check the
door closes properly
Call the authorised Service
Centre.
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