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Troubleshooting

If the Soundbar does not work properly as desired, please check

the following checklist. Maybe it is just a minor problem, you can

fix it by yourself.

Malfunction

No power / function

No sound

No sound from bluetooth

connection

Function disturbance

Remote control does not work

[properly]

No sound when connection

and switches to OPTICAL IN

mode

Possible causes/measures

Check whether the power is switched on or

off at the wall.

Check whether the power adaptor is

properly connected to power outlet or not.

Check whether unit is set to MUTE or not.

Check whether MODE is correctly selected

or not.

Check whether cables are properly installed

or not.

Check whether you have pressed PAIR

button before pairing.

Check whether external device requires

password "0000" to start with.

Switches off and unplugs the unit. Leaves it

for 2 minutes and switches it on again.

Check whether the battery run out or not.

Replaces a new one if necessary.

Check whether there is obstacle on the

front of remote sensor or not.

Check and ensures the audio setting of the

input source (e.g. TV,game console,DVD

player, etc.)is set to PCM mode while using

digital connection (such as Optical,HDMI

and COAXIAL)