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What to do if ...
Problems...
The appliance is not working:
If there is water in the defrost pan:
If the edges of the appliance cabinet, which
come in contact with the door seal, are warm to
the touch:
If the light does not work:
If the motor seems to run too much:
If the appliance temperature is too high:
If the doors do not open and close properly:
Before contacting the After-sales service:
Switch the appliance on again to see if the problem has
disappeared. If not, switch it off again and repeat the operation
after an hour.
If your appliance still does not work properly after carrying out
the checks listed in the troubleshooting guide and switching
the appliance on again, contact the After-sales service, clearly
explaining the problem and specifying:
•
the type of fault;
•
the model;
• Is the power cable plugged into a live socket with the proper voltage?
• Have you checked the protection devices and fuses of the electrical system
in your home?
• This is normal in hot, damp weather. The pan can even be half full. Make
sure the appliance is level so that the water does not overflow.
• This is normal in hot weather and when the compressor is running.
• Have you checked the protection devices and fuses of the electrical system
in your home?
• Is the power cable plugged into a live socket with the proper voltage?
• In case the LEDs are broken the user must call the Service for exchange of
the same type available only at our After-sales Service Centers or authorized
dealers.
• Motor running time depends on different things: number of door openings,
amount of food stored, temperature of the room, setting of the temperature
controls.
• Is the condenser (back the appliance) free of dust and fluff?
• Are the door properly closed?
• Are the door seals properly fitted?
• On hot days or if the room is warm, the motor naturally runs longer.
• If the appliance door has been left open for a while or if large amounts of
food have been stored, the motor will run longer in order to cool down the
interior of the appliance.
• Are the appliance controls correctly set?
• Has a large amount of food been added to the appliance?
• Check that the door is not opened too often.
• Check that the door close properly.
• Check that food packages are not blocking the door.
• Check that the internal parts or automatic ice maker are not out of position.
• Check that the door seals are not dirty or sticky.
• Ensure the appliance is level.
Note:
Gurgling, hissing and humming noises from the refrigerating system are
normal.
•
the type and serial number of the appliance (given on the
rating plate);
•
the Service number (the number after the word SERVICE on
the rating plate, see next page, inside the appliance).
Solutions...
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