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1. Operation

ENGLISH

"What is not covered under this

guarantee?" Within the guarantee period,

the costs to remedy the fault e.g. repairs,

parts, labour and travel will be covered,

provided that the appliance is accessible

for repair without special expenditure. On

these conditions the EU guidelines (Nr.

99/44/EG) and the respective local

regulations are applicable. Replaced parts

become the property of IKEA.

What will IKEA do to correct the problem?

IKEA appointed service provider will

examine the product and decide, at its sole

discretion, if it is covered under this

guarantee. If considered covered, IKEA

service provider or its authorized service

partner through its own service operations,

will then, at its sole discretion, either repair

the defective product or replace it with the

same or a comparable product.

What is not covered under this

guarantee?

• Normal wear and tear.

• Deliberate or negligent damage,

damage caused by failure to observe

operating instructions, incorrect

installation or by connection to the

wrong voltage, damage caused by

chemical or electro-chemical reaction,

rust, corrosion or water damage

including but not limited to damage

caused by excessive lime in the water

supply, damage caused by abnormal

environmental conditions.

• Consumable parts including batteries

and lamps.

• Non-functional and decorative parts

which do not affect normal use of the

appliance, including any scratches and

possible color differences.

• Accidental damage caused by foreign

objects or substances and cleaning or

unblocking of filters, drainage systems or

soap drawers.

• Damage to the following parts: ceramic

glass, accessories, crockery and cutlery

baskets, feed and drainage pipes, seals,

lamps and lamp covers, screens, knobs,

casings and parts of casings. Unless such

damages can be proved to have been

caused by production faults.

• Cases where no fault could be found

during a technician's visit.

• Repairs not carried out by our appointed

service providers and/or an authorized

service contractual partner or where

non-original parts have been used.

• Repairs caused by installation which is

faulty or not according to specification.

• The use of the appliance in a non-

domestic environment i.e. professional

use.

• Transportation damages. If a customer

transports the product to their home or

other address, IKEA is not liable for any

damage that may occur during transport.

However, if IKEA delivers the product to

the customer's delivery address, then

damage to the product that occurs

during this delivery will be covered by

this guarantee.

• Cost for carrying out the initial

installation of the IKEA appliance.

However, if an IKEA service provider or

its authorized service partner repairs or

replaces the appliance under the terms

of this guarantee, the service provider or

its authorized service partner will re-

install the repaired appliance or install

the replacement, if necessary.

This restriction do not apply to fault-free

work carried out by a qualified specialist

using our original parts in order to adapt

the appliance to the technical safety

specifications of another EU country.

How country law applies

The IKEA guarantee gives You specific legal

rights, which covers or exceed local

demands. However these conditions do not