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other obligations and liabilities on the
part of the manufacturer or supplier and
nothing contained herein shall restrict or
modify such rights, remedies, obligations
or liabilities.
How country law applies?
Our goods come with guarantees that
cannot be excluded under the Australian
Consumer Law (ACL).
You are entitled to a replacement or refund
for a major failure and for compensation for
any other reasonably foreseeable loss or
damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to be
of acceptable quality and the failure does
not amount to a major failure.
This guarantee is not intended in any way
to limit or exclude such rights and remedies
that you may have under law.
You can find out more information about
the Australian Consumer Law on the ACCC
website: www.accc.gov.au
Area of validity
The IKEA guarantee applies only to
products purchased and installed in
AUSTRALIA .
What you must do to make a claim under
the guarantee
To make a claim under the guarantee
contact IKEA Authorized Service Centre at
the above address, the IKEA catalogue or
refer to www.ikea.com.au for your local
store customer service phone number, online
email and opening times. Please describe
the problem that you are facing with the
appliance in detail along with your product
article number (8 digit code) and date of
purchase at the time of call registration.
Please do not hesitate to contact the
dedicated Authorized Service Centre for
IKEA appliances to:
1. Make a service request under this
guarantee.
2. Ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture.
3. Ask for clarification on user manual
contents and specifications of the IKEA
appliance.
To ensure that we provide you with the
best assistance, please read carefully the
Assembly Instructions and/or the User
Manual section of this booklet before
contacting us.
How to reach if you need our service
The IKEA Authorized Service Centre will
assist you on the phone with basic trouble
shooting for your appliance at the time of
warranty call registration.
Please refer to the IKEA catalogue or www.
ikea.com.au or to below phone numbers
and select your local store .
Victoria:
New South Wales: (02) 8020 6641
Queensland:
IKEA Perth:
IKEA Adelaide:
Please describe the problem that you are
facing with the appliance in detail along
with your product model number, serial
number, date of purchase at the time of
call registration.
Please also always refer to the IKEA
article number (8 digit code) and 12 digit
service number placed on the rating plate
of your appliance.
SAVE THE SALES RECEIPT!
Kindly keep all these details and
original invoice of purchase handy
during the service technician's visit to
enable him to carry out the job. It is
your proof of purchase and required
for the guarantee to apply.
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(03) 8523 2154
(07) 3380 6800
(08) 9201 4532
(08) 8154 4532