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ENGLISH

IKEA GUARANTEE

How long is the IKEA guarantee valid?

This guarantee is valid for five (5) years

from the original date of purchase of your

appliance at IKEA, unless the appliance is

named LAGAN in which case two (2) years of

guarantee apply. The original sales receipt,

is required as proof of purchase to validate

the guarantee. If service work is carried out

under guarantee, this will not extend the

guarantee period for the appliance.

Which appliances are not covered by the

IKEA five (5) years guarantee?

The range of appliances named LAGAN and

all appliances purchased in IKEA before 1st

of August 2007.

Who will execute the service?

IKEA service provider will provide the

service through its own service operations or

authorized service partner network.

What does this guarantee cover?

The guarantee covers faults of the

appliance, which have been caused by

faulty construction or material faults from the

date of purchase from IKEA. This guarantee

applies to domestic use only. The exceptions

are specified under the headline "What is

not covered under this guarantee?" Within

the guarantee period, the costs to remedy

the fault e.g. repairs, parts, labour and travel

will be covered, provided that the appliance

is accessible for repair without special

expenditure and that the fault is related to

faulty construction or material fault covered

by warranty. On these conditions the EU

guidelines (Nr. 99/44/EG) and the respective

local regulations are applicable. Replaced

parts become the property of IKEA..

What will IKEA do to correct the problem?

IKEA appointed service provider will examine

the product and decide, at its sole discretion,

if it is covered under this guarantee. If

considered covered, IKEA service provider

or its authorized service partner through its

own service operations, will then, at its sole

discretion, either repair the defective product

or replace it with the same or a comparable

product.

What is not covered under this guarantee?

•

Normal wear and tear.

•

Deliberate or negligent damage,

damage caused by failure to observe

operating instructions, incorrect

installation or by connection to the wrong

voltage, damage caused by chemical or

electrochemical reaction, rust, corrosion

or water damage including but not

limited to damage caused by excessive

lime in the water supply, damage caused

by abnormal environmental conditions.

•

Consumable parts including batteries

and lamps.

•

Non-functional and decorative parts

which do not affect normal use of the

appliance, including any scratches and

possible color differences.

•

Accidental damage caused by foreign

objects or drainage systems or soap

drawers.

•

Damage to the following parts: ceramic

glass, accessories, crockery and cutlery

baskets, feed and drainage pipes, seals,

lamps and lamp covers, screens, knobs,

casings and parts of casings. Unless such

damages can be proved to have been

caused by production faults.

•

Cases where no fault could be found

during a technician's visit.

•

Repairs not carried out by our appointed

service providers and/or an authorized

service contractual partner or where non-

original parts have been used.

•

Repairs caused by installation which is

faulty or not according to specification.

•

The use of the appliance in a non-

domestic environment i.e. professional

use.