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ENGLISH

What will IKEA do to correct the prob-

lem?

IKEA appointed service provider will exam-

ine the product and decide, at its sole dis-

cretion, if it is covered under this guarantee.

They will notify you as to whether your

claim is covered under this guarantee. If

your claim is approved, the IKEA service

provider or its authorized service partner,

will then, at its sole discretion, either repair

the defective product or replace it with the

same or a comparable product.

What is not covered under this guaran-

tee?

• Normal wear and tear.

• Deliberate or negligent damage, damage

caused by failure to observe operat-

ing instructions, incorrect installation

or by connection to the wrong voltage,

dam age caused by chemical or electro-

chemical reaction, rust, corrosion or

water damage including but not limited

to damage caused by excessive lime in

the water supply, damage caused by

abnormal environmental conditions.

• Consumable parts including batteries

and lamps.

• Non-functional and decorative parts

which do not affect normal use of the

appliance, including any scratches and

possible colour differences.

• Accidental damage caused by foreign

objects including insect or vermin

infestation or substances and cleaning or

unblocking of filters, drainage systems or

soap drawers.

• Damage to the following parts: ceramic

glass, accessories, crockery and cutlery

baskets, feed and drainage pipes, seals,

lamps and lamp covers, screens, knobs,

casings and parts of casings. Unless such

damages can be proved to have been

caused by production faults.

• Cases where no fault could be found dur-

ing a technician's visit.

• Repairs not carried out by our appointed

service providers and/or an authorized

service contractual partner or where non-

original parts have been used.

• Repairs caused by installation which is

faulty or not according to specification.

• The use of the appliance in a non-domes-

tic environment i.e. professional use.

• Transportation damages. If a customer

transports the product to their home or

other address, IKEA is not liable for any

damage that may occur during transport.

However, if IKEA delivers the product to

the customer's delivery address, then

damage to the product that occurs dur-

ing this delivery will be covered by this

guarantee.

• Cost for carrying out the initial installation

of the IKEA appliance. However, if an IKEA

service provider or its authorized service

partner repairs or replaces the appliance

under the terms of this guarantee, the

service provider or its authorized service

partner will reinstall the repaired appli-

ance or install the replacement, if neces-

sary.

• The appliance's serial number or war-

ranty seal has been removed or defaced.

How country law applies

Our goods come with guarantees that

cannot be excluded under the Australian

Consumer Law (ACL). You are entitled to a

replacement or refund for a major failure

and compensation for any other reason-

ably foreseeable loss or damage.

You are also entitled to have the goods

repaired or replaced if the goods fail to be

of acceptable quality and the failure does

not amount to a major failure.

This guarantee is not intended in any way

to limit or exclude such rights and remedies

that you may have under law.