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ENGLISH
What to do if...
If there is a fault, first try to find a solution
yourself. If you are unable to resolve the
problem yourself, contact an authorised
service centre.
PROBLEM
The device is not stable.
The appliance is not level.
The performance in terms of
grease capture is not satisfact-
ory.
The appliance does not work.
The light doesn't work.
The hood is noisier than the
customer's expectations.
Button A flashes once per
second.
Button A flashes twice per
second.
Before contacting the Authorised Service
Centre:
Turn the power back on to check whether the
problem has disappeared. If this is not the
case, turn it off and repeat the operation after
one hour. If the appliance still does not work
correctly after carrying out the checks listed
POSSIBLE CAUSE
The appliance has not been installed
correctly.
The appliance has not been installed
correctly.
Presence of oil and grease on the
metal filters or on the carbon filters.
The device has not been connected
correctly.
The LED is broken.
The diameter of the air vent in the
wall is too small and causes the pres-
sure to drop and the motor speed to
increase.
The product is installed in recirculation
mode.
The ventilation duct has more than
one bend.
Grease filters alarm.
Activated carbon filters alarm.
In the event of improper use of the
appliance or installation carried out without
respecting the assembly instructions, it may
be necessary to pay for the visit of an
Authorised Service Centre technician, even
during the warranty period.
SOLUTION
Follow the installation instructions supplied with the appli-
ance.
Follow the installation instructions supplied with the appli-
ance.
Observe the cleaning frequency of the filters as described
in the user manual.
Check that the mains cable is connected to the motor
unit or that the plug is connected to the socket.
For replacement, contact an Authorised Service Centre.
Follow the installation instructions supplied with the appli-
ance.
The product in recirculation mode (and with the carbon
filter fitted) is noisier than a product in suction mode.
If the fume evacuation system of the building has mul-
tiple bends or covers a long distance, the product may
be noisier.
Clean the grease filter and reset the alarm. Consult the
care and maintenance guide and the control panel guide
to reset the filter alarm.
Clean the activated carbon filter and reset the alarm.
Consult the care and maintenance guide and the control
panel guide to reset the filter alarm.
in the troubleshooting guide and turning the
appliance back on, contact the Authorised
Service Centre clearly explaining the problem
and specifying:
• the type of fault;
• the model;
• the type and serial number of the appliance
(indicated on the data plate).
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