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ENGLISH
IKEA Warranty
How long is the IKEA Warranty valid?
This warranty is valid for two (2) years
from the original date of purchase of your
appliance at IKEA. The original sales receipt,
is required as proof of purchase. If service
work is carried out under warranty, this
will not extend the warranty period for the
appliance.
Who will execute the service?
Contact nearest IKEA store.
What does this warranty cover?
The warranty covers faults of the appliance,
which have been caused by faulty
construction or material faults from the date
of purchase from IKEA. This warranty applies
to domestic use only. The exceptions are
specified under the headline "What is not
covered under this warranty?" Within the
warranty period, the costs to remedy the
fault e.g. repairs, parts, labour and travel
will be covered, provided that the appliance
is accessible for repair without special
expenditure. Replaced parts become the
property of IKEA.
What will IKEA do to correct the problem?
IKEA will examine the product and decide, at
its sole discretion, if it is covered under this
warranty. If considered covered, IKEA will
then, at its sole discretion, either repair the
defective product or replace it with the same
or a comparable product.
What is not covered under this warranty?
• Normal wear and tear.
• Deliberate or negligent damage, damage
caused by failure to observe operating
instructions, incorrect installation or by
connection to the wrong voltage, damage
caused by chemical or electrochemical
reaction, rust, corrosion or Water damage
including but not limited to damage
caused by excessive lime in the water
supply, damage caused by abnormal
environmental conditions.
• Consumable parts including batteries and
lamps.
• Non-functional and decorative parts which
do not affect normal use of the appliance,
including any scratches and possible
colour differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non-
original parts have been used.
• Repairs caused by installation which is
faulty or not according to specification.
• The use of the appliance in a non- domestic
environment i.e. professional use.
• Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to the
customer's delivery address, then damage
to the product that occurs during this
delivery will be covered by IKEA.
• Cost for carrying out the initial installation
of the IKEA appliance. However, if an
IKEA appointed Service Provider or its
authorized service partner repairs or
replaces the appliance under the terms
of this warranty, the appointed Service
Provider or its authorized service partner
will reinstall the repaired appliance or
install the replacement, if necessary.
How country law applies
The IKEA warranty gives you specific legal
rights, which cover or exceed all the local
legal demands. However these conditions
do not limit in any way consumer rights
described in the local legislation.
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