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You can solve many common freezer problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling the Service Center.
PROBLEM
Freezer does not operate.
Compressor turns on and off frequently.
Temperature inside the freezer is too warm.
Temperature inside the freezer is too cold.
Popping or cracking sound when compressor
comes on.
Bubbling or gurgling sound, like water boiling.
Moisture forms on inside freezer walls.
Moisture forms on outside of freezer.
The door will not close properly.
TO CONTACT OUR SERVICE DEPT.
A.G.I SERVICE
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POSSIBLE CAUSE
Not plugged in.
•
The circuit breaker tripped or a blown fuse.
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The freezer temperature control is set at "0/OFF".
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The room temperature is hotter than normal.
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A large amount of food has been added to the
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freezer.
The door is opened too often.
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The door is not closed completely.
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The temperature control is not set correctly.
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The door gasket does not seal properly.
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The freezer does not have the correct clearances.
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The freezer has recently been disconnected for a
•
period of time. Four hours are required for the
freezer to cool down completely.
Temperature control is set too warm. Turn the control
•
to a cooler setting and allow several hours for the
temperature to stabilize.
Door is kept open too long or is opened too
•
frequently. Warm air enters the freezer every time
the door is opened. Open the door less often.
The door is not closed completely.
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The door gasket does not seal properly.
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A large amount of warm or hot food might have been
•
stored recently. Wait until the freezer has had a
chance to reach its selected temperature.
The freezer has recently been disconnected for a
•
period of time. Four hours are required for the
freezer to cool down completely.
Temperature control is set too cold. Turn the control
•
to a warmer setting and allow several hours for the
temperature to stabilize.
Metal parts undergo expansion and contraction, as in
•
hot water pipes. This is normal. Sound will level off
or disappear as freezer continues to run.
Refrigerant (used to cool freezer) is circulating
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throughout the system. This is normal.
Weather is hot and humid, which increases internal
•
rate of frost build-up. This is normal.
Door is slightly open.
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Door is kept open too long, or is opened too
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frequently.
The door is not sealed properly.
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Door is slightly open, causing cold air from inside the
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freezer to meet warm moist air from outside.
The freezer is not level.
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The gasket is dirty.
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The storage basket is out of position.
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