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When I insert the printer software CD, nothing happens
Windows:
1
Eject and reinsert the printer software CD.
If the printer software installation screen does not appear, continue with the
following step.
2
From your desktop, double-click My Computer (In Windows XP, click
Start
My Computer).
3
Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.
4
When the printer software installation screen appears, click Install.
5
Follow the instructions on each screen to complete printer software
installation.
Macintosh:
1
Remove the All-In-One software CD from the CD-ROM drive.
2
Restart your computer.
3
Insert the All-In-One software CD.
4
Double-click the Install icon.
5
Follow the instructions on each screen to complete printer software
installation.
The All-In-One is not communicating with the computer
1
Disconnect and reconnect both ends of the USB cable.
2
Unplug the printer from the electrical wall outlet.
3
Reconnect the power supply.
4
Make sure your All-In-One is on.
Note: If your All-In-One is on, the Power button is lit.
5
Restart the computer.
Note: If the problem continues, remove and then reinstall the
software. For help, see "Removing and reinstalling the
software" on page 8.
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