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CEILING FAN WARRANTY DETAIL
LUCCI WARRANTY HOTLINE- 1800 602 243
In the event of service being required, please call the Lucci Fan Warranty Hotline on 1800 602 243
9am & 5pm (EST) Monday to Friday. Please make sure you have all the ceiling fan details filled out at the end of
the manual before making the call.
Every Lucci Design ceiling fan is thoroughly inspected and tested before being released for sale. In addition to
any warranties or conditions implied by applicable Statue or Regulation, Lucci Design warrants all of its ceiling
fans against defective workmanship and faulty materials for twenty four (24) months from the date of purchase.
Lucci Design undertakes, at its option, to repair or replace, free of charge, each product or part thereof on
condition that;
1. The fan or relevant part has not been subjected to misuse, neglect, or been involved in an accident.
2. The repairs are not required as a result of normal wear and tear.
3. The product was installed by a licensed electrical contractor.
4. A copy of the original receipt of purchase is presented.
5. 12 month warranty applies when used in any non domestic applications.
6. This warranty does not cover stains, scratch and scuff marks, or dents if the product is purchased
through factory outlet or refurbish items.
Lucci Design cannot be held responsible for any repair other than those carried out by it or one of its
Authorised Service Agents. Please keep this warranty information in a safe place. This information must
be produced in the event of service being required.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
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