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Clear pairing history

If you have issues with the audio stream skipping or cutting out when using Avantree AH6, please try to clear

pairing history as following:

Firstly, turn on the headset (Non-calling Status), then Tap and Hold BOTH

5 seconds till the LED blinks PINK for 2 seconds, then the headphones enter into PAIRING MODE automatically.

No sound with PC?

• Set Avantree Alto Clair as the default device or output device on the PC.

• When using Alto Clair to make VOIP calls through apps, please set Alto Clair Hands-Free as Microphone and

Speakers device.

No sound with Bluetooth transmitter to watching TV?

• Ensure Bluetooth transmitter and headphones are connected properly.

• Check to ensure audio source is functioning properly

- AUX & RCA output on TV – test with wired headphones

- OPT output on TV – Set audio format to "PCM/LPCM" or turn o¬ Dolby/DTS

• Change your TV audio out setting to External speakers / Headset.

Headphones do not pair with Bluetooth device?

• Ensure Alto Clair is in Pairing mode – LED flashes BLUE and RED alternately.

• For Bluetooth transmitter, ensure the transmitter is in Pairing mode – refer to its user manual.

• For Smart phone, tablet and PC

- Turn the Bluetooth o ¬ and then on again.

- Delete "Avantree Alto Clair headphones" from your devices Bluetooth list and then try to pair again.

• Clear the headphones pairing history and pair again.