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Safety information

•

Use only the power supply provided with this product or the manufacturer's

authorized replacement power supply.

•

Connect the power cord to an electrical outlet that is near the product and

easily accessible.

•

Refer service or repairs, other than those described in the user

documentation, to a professional service person.

CAUTION:

Do not set up this product or make any electrical or cabling

connections, such as the power cord, during a lightning storm.

Setup troubleshooting

Should your printer have a problem, this section helps you find the solution.

Symptom:

Solution:

The Power light

• Make sure the power cord is pushed all the way into the printer.

does not come on

• Disconnect the power cord from the wall outlet, and then from

when the Power

button is pressed

• Make sure the printer is using a working electrical outlet.

Printer is not

Make sure your operating system is compatible with the printer,

communicating

which supports these operating systems:

with the computer

• Windows 98

• Windows Me

• Windows 2000

• Windows XP

• Mac OS X version 10.1.5

• Mac OS X version 10.2.3 and later

Is your printer connected to your computer through another device,

such as a USB hub or switch box? If so, disconnect the USB cable

from any other devices and directly connect it between the printer

and your computer.

Make sure the USB cable is securely attached to the printer and

computer.

the printer. Reconnect the power cord by pushing it all the way

into the connector on the printer.

Connect it to one that other devices have been using.