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Operation

Answering a call

About this task

The telephone usually selects incoming calls automatically. However, if you are on another call or

if you receive multiple incoming calls at a time, you might need to select the call you want to

answer manually. Use one of the following methods to answer an incoming call.

• If you are not on another call, do one of the following:

- Lift the handset

- Press the call appearance with a flashing green LED for the incoming call

- Press Speaker to answer the call on speakerphone.

• If you are on another call, press the call appearance with a flashing green LED for the

incoming call.

Note:

If your administrator has enabled the auto hold feature, you can answer a new call

without putting the active call on hold.

If auto hold is not enabled, you must put the active call on hold before answering the new

incoming call. Otherwise, the active call will drop when you answer the new call.

About this task

When you mute a call, the other party cannot hear you. If a call is on mute, and you switch

between the handset, headset, or speakerphone, the mute is turned off.

• To put the call on mute, press Mute.

When the Mute button light is on, the call is muted.

• To turn off mute, press Mute again.

• To put your active call on hold, press Hold.

A very fast blinking green LED appears next to the call appearance.

• To resume the call, press the call appearance button.

May 2020

Using IP Office 1403 Phones

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