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12. Service / Warranty

Service :

Please contact the address on the back page.

Warranty :

In the event of a warranty claim, no charge is

levied to you for the services provided.

GARDENA Manufacturing GmbH offers a

two-year warranty (effective as of the date of

purchase) for this product. This warranty includes

all significant defects of the product that can be

proved to be material or manufacturing faults.

This warranty is fulfilled by supplying a fully

functional replacement product or by repairing

the faulty product sent to us free of charge; we

reserve the right to choose between these

options. This service is subject to the following

provisions :

• The product was used for its intended purpose

as per the recommendations in the operating

instructions.

• Neither the purchaser nor a third party has

attempted to repair the product.

This manufacturer's warranty does not affect

warranty entitlements against the dealer /

retailer.

If problems arise with this product, please

contact our Service department or send the

defective product along with a brief description

of the fault to GARDENA Manufacturing GmbH,

making sure to have sufficiently covered any

shipping costs and to have followed the relevant

postage and packaging guidelines. A warranty

claim must be accompanied by a copy of the

proof of purchase.

Consumables :

The wearing parts blade cylinder (complete) and

lower blade are excluded from the warranty.