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NCTC Avaya IP Office 9500/9600 User Guide

b. Message – allows you to record a message to be delivered to another Avaya user. Select

it to record a message and deliver to specific mailboxes

c. Greeting – allows you to record a personal greeting to be played to callers. Select it to

make a personal greeting

d. Passcode – allows you to change your voicemail password. Select it to change your

current password to a new one

e. Email – if enabled, will allow you to change your voicemail to email settings. Select it to

set your voicemail to email to be Copy, Forward, Alert or Off

Voicemail – If enabled your voicemail will automatically answer if calls to your phone

are unanswered. If disabled, automatic forwarding to your voicemail will be turned off.

Checking Voicemail from Outside the Office

Your system configuration will dictate the best method to check your messages while out of the office.

Some options include:



If answered by auto attendant, dial the main number, press * during the greeting and follow the

prompts



Dial your DID, when your mailbox greeting plays, press the *7 and follow the prompts

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