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Call Forwarding

Your calls can be forwarded to another extension or an external number when:



You are away from your desk (on no answer).



Your extension is busy (on all Call Appearance keys).



You are away from the office (e.g. when you are on holiday).

The following options are available for call forwarding:



To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this

example).



To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. A D is displayed. To switch it

off, dial *02.



To switch Forward On Busy On, dial *03. To switch it off, dial *04.



To switch Forward On No Answer On, dial *05. To switch it off, dial *06.



To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for

Forward Unconditional only.

You can divert your calls to another extension. In the examples below, N is the extension to which you

want your calls diverted.

Note



If you do not answer calls at the temporary extension, they are forwarded to your own voicemail

or call forwarding number.

To divert a call at another extension:



Dial *12*N# from the extension you are temporarily using.



Dial *13*N# to re-direct the calls back to your own extension, before you return to it.

To divert a call at your own extension:



Dial *14*N# from your own extension.



Dial *14*# to cancel either feature from your own extension.

2402 and 5402 User Guide

IP Office 3.2

System Features

[15-601075] Issue [11] (5 June 2006)

Page 11