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Answering Incoming Calls
•
Pick up the handset or press
to use the speakerphone.
Making a Call
•
Pick up the handset or press
to use the speakerphone.
•
Dial the number, including any outside line digits and/or area codes.
Accessing Voicemail
•
MESSAGES
To retrieve your voicemail, press
Voice.
For more information about Visual Voice see the "IP Office 2410 and 5610 User Guide".
Hold
•
To place a call on hold, press
HOLD.
•
To retrieve a held call, press
corresponding to the held call.
Transferring a Call
1.
With the call active, press
TRANSFER. The call is placed on hold;
hear a dial tone. Dial the number you want to transfer the call to.
2.
To transfer without announcing the call, if the line is free, hang up. If the line is busy or if no one
answers, press
corresponding to the held call.
OR
To announce the call, remain on the line and wait for an answer. Announce the call and hang up.
If the line is busy or if no one answers, press
Conference
1.
To establish a conference call, dial the first party and wait for an answer.
2.
Press
CONFERENCE. The current call is placed on hold,
tone.
3.
Dial the number of the next party and wait for an answer.
4.
To add the new party to the call, press
CONFERENCE again.
5.
Repeat Steps 2 to 4 to add further participants.
To drop yourself from the conference, hang up.
Speakerphone
•
To use the speakerphone, press
. Make or answer the call. To adjust the volume,
press
and
. To end the call, press
•
To change from speakerphone to handset, pick up the handset and continue talking.
•
To change from handset to speakerphone, press
Do Not Disturb
•
To switch Do Not Disturb on, dial *08. An N is displayed. To switch Do Not Disturb off, dial *09.
Note: The short codes documented in this guide refer to the use of default short codes only.
IP Office 4610 Quick Reference Guide
or, if Visual Voice is configured, press
is displayed and you
corresponding to the held call.
is displayed and you hear a dial
again.
and hang up the handset.
Mute
•
To prevent the other person on the line from hearing you, press
•
To reinstate two-way conversation, press
Redial
To redial a previously dialed number, press
REDIAL. If set, the last three dialed numbers are
displayed (see below); in that case, press the associated feature button.
To change the Redial number selection:
1.
Press
Options and then press
Application Options.
2.
Press
Redial to toggle between Last 3 Numbers and Last Number.
3.
Press
Save. To restore the previous setting without changing it, press
Speed Dials
•
To Dial a speed dial:
1.
Press
SpDial to display your speed dials. If there are more stored numbers than can be
displayed on one screen, press
and
2.
When the speed dial you require is shown, press
name. Your phone dials the number automatically.
•
To Add a speed dial:
1.
Press
SpDial and then press
2.
The cursor, a | symbol, is displayed in the name field. Each key is marked with the letters it
provides. Depending on the character you require, you may have to press the key more than
once.
For example: The 2 key is also marked as A, B and C. To enter a C, press the key until C is
displayed.
If the next character you want is on the same key, press
3.
Press
Number. The cursor is displayed in the Number field.
Enter the number or extension number.
If the next number you want is on the same key, press
4.
Press
Save.
•
To Add a short code to a speed dial, simply enter the short code name in the name field, and the
prefix * followed by the short code number in the number field as above.
Diverting Calls
•
To divert calls at another extension using the Follow Me codes, dial *12*N# (where N is your
extension number). All calls to your extension will be diverted to the extension you are using. To re-
direct your calls back to your own extension, dial *13*N#.
•
To divert calls at your own extension, dial *14*N# (where N is the extension to which you want your
calls diverted). To cancel divert calls from your own extension, dial *14*#.
Call Forwarding
•
To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this
example).
•
To switch Forward Unconditional On, dial *01. A D is displayed. To switch it off, dial *02.
•
To switch Forward On Busy On, dial *03. To switch it off, dial *04.
•
To switch Forward On No Answer On, dial *05. To switch it off, dial *06.
IP Office 4610 Quick Reference Guide
MUTE.
MUTE again.
Cancel.
to see more.
or
adjacent to the speed dial
Add.
and then enter the next character.
and then enter the next number.