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Avaya IP OFFICE 2420 エンドユーザマニュアル
identified by default labels a, b, c, etc., where a represents call appearance/feature button 1. The buttons in the right column run
from 5 through 8. If Call Center mode is enabled, call appearance/feature buttons 17 through 20 (identified by default labels q,
r, s, t ) are also displayed (with abbreviated labels) along the bottom of the screen.
When you receive or make calls, the available call identification information is displayed where the date and time appear when
the telephone is idle. For example, when you dial an extension, that number is shown and then replaced by the called party's
name and extension. The call identification information associated with an extension is provided by the call processing system.
When a call is received from another extension, the caller's name is shown; when a call is received from outside, the calling
number (if available), "OUTSIDE CALL," or a trunk identifier is shown.
One call appearance is underlined at all times. When a call arrives at the telephone, the bell icon blinks on the corresponding
call appearance, which is underlined. After you answer the call, the active call icon is displayed.
Note: If the call appearance is not displayed on the current Home screen page, use < or > to locate and answer the appropriate
call appearance.
The display remains in call handling mode until you activate one of the other softkey features. After using any of these features,
return to Page 1 of the Home Screen by pressing
The icons displayed on the call appearance/feature buttons of your telephone are explained in the following table. These icons
replace the functionality of the green LEDs and equivalent flash rates.

Status Icons

Icon
Ringing
Active
On hold
On soft hold
Feature active
Feature active
Feature pending Your request is being processed but is not immediately available.
In addition, the following icons are displayed in certain feature-specific applications.
Status Icons
Definition
An incoming call is waiting to be answered.
The call you are currently handling.
A call currently on hold.
A call put on hold during a transfer or conference.
Feature on left side of the display currently is active.
Feature on right side of the display currently is active.
Status Icons for Feature-Specific Applications
Icon
Definition
Feature status Used by the Call Center Q Time feature.
Feature status Used by the Call Center Aux Work feature.
Feature status Used by the Call Center Service Observing feature.
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2420 Digital Telephone End User Guide | 6 |
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