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Call Handling

Answering a Call

When a call arrives at your phone, you hear a ringing tone and the LED next to the call appearance

button flashes. If your phone rings for any longer than a specified period (15 seconds in default), any re-

direction feature that you have activated, such as voicemail or call forwarding, will come into effect.

The default ringing cadences are:



Internal calls - single ring cadence



External calls - double ring cadence.

To answer an incoming call:



If you are not active on another call, answer the call using your handset.



If you are active on a call already, place the active call on hold (see Hold) and then answer the

incoming call.

To answer calls ringing at another extension:

You can answer from your own phone by using Call Pick-Up; lift your handset and dial:



*30 to answer a call ringing anywhere.



*31 to answer a call within your group.



*32*201# to answer the call for a particular extension, in this example 201.

Making a Call

You can make calls from the phone using one of two methods.

To make a call manually:



Lift the handset and when you hear dial tone, key the required number.



Select a free call appearance button (LED out) and key the required number. Lift the handset to

listen to the progress of the call (answered, busy or no answer).

Note



If you are calling an external number, be sure to include the required code (for example, 9) to

access an outside line.

To make a call automatically:



To have the phone dial the last number that you dialed, press

Clearing a Call

To clear an established call:



Replace the handset or press

4601 and 5601 User Guide

IP Office 4.0

DROP.

REDIAL.

15-601078 Issue 4 (12th December 2006)

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