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Telephone Management and Troubleshooting
Interpreting Display Icons
As you become more familiar with your IP telephone's display, you will recognize the icons or
symbols associated with the state of a call or the state of the phone. The chart below provides
an overview of the icons you may see; check with your System Administrator to verify if the
descriptions are accurate for your system.
Icon
No Icon Displayed
Testing Your Phone
The Test feature lets you verify that your telephone's lights and display are operating properly.
Testing the telephone's lights and display
With the telephone idle (on-hook), press the Mute (
sequence: 8 3 7 8 #.
The display should indicate the self-test has started then report if the test was successful or
failed.
If nothing appears on the display and the phone is receiving power, your phone may need to be
replaced. Contact your System Administrator for assistance or additional troubleshooting
information.
22 4602/4602SW IP Telephone User Guide
Meaning
Idle; indicates the line is available.
Active; indicates the line is in use.
On Hold; indicates a call is on hold on this line.
Ringing; indicates an incoming call is arriving
on this line.
(Soft) Hold; indicates this line's call was put on
hold pending a conference or a transfer.
) button while dialing this