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5402user

Diverting Calls

You can divert your calls to another extension. In the examples below N is the extension to which you

want your calls diverted. Note that, if you do not answer calls at the temporary extension, they are

forwarded to your own voicemail or call forwarding number.

At another extension:

*12*N# from the extension you are temporarily using.

*13*N# to re-direct the calls back to your own extension, before you return to it.

At your own extension:

*14*N# from your own extension.

*14*# to cancel either feature from your own extension.

You may choose to receive no calls at all or only those from particular callers on your exceptions list:

To switch Do Not Disturb on (with or without exceptions) dial *08, to switch it off dial *09.

*10*N# to add a number to the exception list.

*11*N# to delete a number from the exception list.

Note: Your callers, other than your exceptions, either hear busy tone or are re-directed to your

voicemail.

Internal Calls:

If your System Administrator has allocated you the Ring Back When Free feature (see RBak+ - Ringback

When Free) under a dial pad digit, you can:

When you call an extension that does not answer or is busy, press the

callback on that extension.

When the extension you called becomes free, your phone will ring (a burst of three rings).

Lift the handset and the extension is called automatically.

External calls:

To make an external call, either dial the number (prefixed by the access code if required) or use a speed

dial code (contact your system manager for a list of your speed codes).

If you hear busy tone while dialing, then the call may be barred. Your system manager can bar certain

calls, such as those to premium rate numbers and international calls.

5402/2402 Phone User Guide

IP Office

RBak feature key to set a

Issue 2d (10th October 2005)

Page 14