Avaya 9608 and 9611G IP
Deskphone H.323 Quick
Reference
Menu options
The following image shows the menu options that are
available to you to view the current settings and configure
the required parameters on the Avaya 9608 and 9611 IP
deskphones.
Home
Page
Options
Call
&
Settings
Settings
Application
Browser
Settings
Brightness
Screen &
Network
Sound
Personalized
Information
Options
Ringing
Advanced
VPN
Options
Button
Settings
Clicks
Logout
Automatic
Error
Gain
Tones
Control
About
Avaya IP
Phone
Headset
Deskphone
Screen
Equalization
Width
Note:
Some of the options may not be displayed on your
deskphone if your administrator has not configured the
option for your extension.
Answering and making a call
Answering a call
Answer an incoming call in one of the following ways:
• If you are not on another call, lift the handset, or
press Speaker, OK, or Answer to answer the call
using the speakerphone, or press Headset to
answer using the headset.
• If you are on another call, and the phone displays
Release 6.4
the incoming call, from the Phone screen scroll to
June 2014
the line with the incoming call and press Answer or
OK. If you are on another call, you can also press
Ans Hold to automatically put the first call on hold
when you answer the new call. Also, you can press
Ans Drop to automatically drop the first call when
you answer the new call.
• To quickly move to the top of your call appearance
list to answer an incoming call on your primary line,
from the Phone screen press the Phone button.
You can then press the line for the incoming call or
scroll to it.
Go to Phone
Screen On
• To automatically display the Phone screen when
Calling
you receive an incoming call, set the Phone
Go To Phone
Screen On
Screen on Ringing option to Yes.
Ringing
History
Go To Phone
Making a call
Screen On
Log
Answer
Bridged
1. Lift the handset, or press Speaker or Headset (if
Calls
Display
applicable) or a line button for an available line.
Call Timer
Personalized
Button
2. Dial the number you want to call.
Labels
Redial
Restore
Making a call using edit dialing
Default
Labels
Visual
1. From the Phone screen, enter the number you want
Alerting
to call.
Audio
Path
2. To edit the number, press Bksp to erase the previous
character, one character at a time. To remove the
Pair Contacts
To Calls
entire number, press Clear.
3. Press Call or OK.
Putting a call on hold
1. Press Phone to view the main Phone screen, if
necessary.
2. If you are not active on the line you want to put on
hold, select that line.
3. Press Hold.
Note:
The phone might display a hold timer when you
put a call on hold.
4. Press Resume or the line button of the held call to
retrieve the call.
Transferring a call
1. From the Phone screen, if the call to be transferred is
already not highlighted, press and select the call
appearance on which the call appears.
2. Press Transfer.
3. Dial the number if you know the number or call the
person from the contacts list or from the history list.
4. If your administrator configured unattended transfers
for your deskphone, you can hang up without
announcing the call.
Using the conference feature
Setting up a conference call
1. From the Phone screen, select your active call.
2. Press Conf.
3. Dial the telephone number, or call the person from the
contacts list, or the History list.
4. Press Join when the person answers the call.
5. To add another person, press Add and repeat Steps 3
to 4.
Note:
If you have initiated the conference call and drop
out, the conference is terminated.
Adding a person on hold to a
conference call
1. From the Phone screen, select your active call.
2. Press Conf, or press Add if you are already in a
conference.
3. Select the call on hold that you want to add to the
conference.
4. Press Resume to take the call off hold.
5. Press Join to add the person to the conference call.
Dropping a person from a conference
call
1. From the Phone screen, select your active call.
2. Press Details.
3. Select the person you want to drop.
4. Press Drop.
Contacts
Searching for a contact
1. Press Contacts.
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