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BCI 730E User's Manual
Indoor Fiber Optic CATV Receiver

5.0 SERVICE PROCEDURE

5.1 Replacement Policy

Standard products found defective on arrival (DOA) will be
replaced, based on availability. Please call Customer Service
at 800-214-0222 for information.
5.2 Return/Repair Service
The 730E System contains no user serviceable components. If
you have a problem with your unit, please contact the Customer
Service Department. To facilitate our return/repair processing
please contact Broadata Communications, Inc. to obtain a
Return Material Authorization (RMA). Please include the
following information:
•
•
•
•
Broadata Communications, Inc.
2545 West 237th Street, Suite K
Website: www.broadatacom.com
10
Product model number
Serial Number
Complete description of problem
Hardware installation description
Torrance, CA 90505
1-800-214-0222
(310) 530-1416
(310) 530-5958 (Facsimile)
Broadata Technical Support, (800) 214-0222