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10. SERVICE / WARRANTY

Service:

Please contact the address on the back page.

Warranty statement:

In the event of a warranty claim, no charge is levied

to you for the services provided.

GARDENA Manufacturing GmbH grants a warranty

for all original GARDENA new products for two

years from the date of original purchase from the

retailer, provided that the devices have been for

private use only. This manufacturer's warranty does

not apply to products acquired second hand. This

warranty includes all significant defects of the prod-

uct that can be proved to be material or manufac-

turing faults. This war ranty is fulfilled by supplying

a fully functional replacement product or by repair-

ing the faulty product sent to us free of charge; we

reserve the right to choose between these options.

This service is subject to the following provisions:

• The product has been used for its intended

purpose as per the recommendations in the

operating instructions.

• Neither the purchaser nor a third party has

attempted to open or repair the product.

• Only Original GARDENA replacement parts and

wear parts have been used for operation.

• Presentation of the receipt.

Normal wear and tear of parts and components

(such as blades, blade fixing parts, turbines, light

bulbs, V-belts / toothed belts, impellers, air filters,

spark plugs), visual changes, wear parts and con-

sumables are excluded from the warranty.

This manufacturer's warranty is limited to replace-

ment and repair of products in accordance with the

abovementioned conditions. The manufacturer's

warranty does not constitute an entitlement to

lodge other claims against us as a manufacturer,

such as for damages. This manufacturer's warranty

does not, of course, affect statutory and contrac-

tual warranty claims against the dealer / retailer.

The manufacturer's warranty is governed by the law

of the Federal Republic of Germany.

In case of a warranty claim, please return the faulty

product, together with a copy of the receipt and

a description of the fault, with postage paid to the

service address.

Consumables:

Faults which occur as a result of incorrectly installed

or leaking batteries are not covered by the guarantee.

Damage caused by frost is not covered by the

warranty.