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Making and Receiving Phone Calls

When you receive an incoming call, the incoming call is usually selected automatically. If you are

already on a call or if you receive more than one incoming call at a time, you may need to select the

call you want to answer manually.

1. If you are not on another call, lift the handset, or

a. Press Speaker

b. Press Headset

2. If you are on another call, press the button next to the line with the incoming call. Your

original call will automatically be placed on hold.

3. You may now switch between your original call and your second call. Each party will always

be placed on hold until you return to them.

1. Lift the handset, or press Speaker

2. Dial the telephone number, or use the Contacts

made/received by this phone.

Note: See pages 7-8 for detailed use of your Contacts or History buttons.

1. From the Phone screen, press Redial.

Note: The last number you dialed will now be called and will appear in the top left of your display.

Redial will work for both internal and external calls.

1. Press the Phone

2. Select the line you want to place on hold.

3. Select the Hold button where it appears on the display. The light next to the line will flash.

4. Press the button next to the line again to retrieve the call.

1. Press the Phone

2. Select the line you with your active call that you wish to transfer.

3. Press Transfer. Your caller will be placed on hold, and a second line will be activated.

4. As if dialing it directly yourself, dial the telephone number you will transfer your caller to.

You may use your Call History or Contacts to dial the number as well.

5. Press Transfer again to complete the transfer.

Note: Prior to transfer, you may speak privately with your second dialed call, if needed.

206.221.5000

to answer using the speakerphone, or

to answer using the headset.

or select an available line.

to view the main Phone screen, if necessary.

list or History

of calls

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