Action
Step 2
From the printer control panel, set the paper type, texture, and weight in the
Paper menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Step 3
a
Depending on your operating system, specify the paper type, texture, and
weight from Printing Preferences or from the Print dialog.
b
Resend the print job.
Is the print still too light?
Step 4
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
b
Resend the print job.
Is the print still too light?
Step 6
a
Redistribute the toner in the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
2
Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct
light for more than 10 minutes. Extended exposure to light may cause
print quality problems.
3
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Is the print still too light?
Step 7
Replace the imaging unit, and then resend the print job.
Is the print still too light?
Print quality Guide
Page 9 of 19
Yes
No
Go to step 3.
Change the paper type,
texture, and weight to
match the paper loaded
in the tray.
Go to step 4.
The problem is solved.
From the printer control
Go to step 5.
panel, change the
texture settings in the
Paper Texture menu to
match the paper you are
printing on.
Go to step 6.
The problem is solved.
Go to step 7.
The problem is solved.
Contact
customer
The problem is solved.
support.
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