IP Office 9608 Telephone Quick Reference Guide

Making Calls

Pick up the handset and dial 7 then the number. The first available appearance button is used for the call.

Answering Calls

A slow flashing appearance button indicates an alerting call. This may also be accompanied by ringing and

by the message lamp flashing. If you are currently not on a call:

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To answer the call using the handset, lift the handset.

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To answer the call handsfree, press the SPEAKER key.

Holding a Call

1. To put your current call on hold, press the Hold soft key or the call's appearance button.

2. The held call will be indicated by its call appearance button with a fast-flashing green lamp.

Ending a Call

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The Drop button can be used to end the currently highlighted call.

If the call is on the phone's speaker, the SPEAKER key is lit. Pressing the key again will end the

call.

If the call is on the phone's handset, replacing the handset will end the call.

Transferring Calls

You can transfer calls even if no call appearance buttons are available.

1. Press Transfer. The current call is put on hold.

2. Dial the number for the transfer. Alternatively, press Dir to select a destination from the directory, or

press Redial if applicable.

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To complete a supervised transfer, press Complete after the call has been answered.

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To complete an unsupervised transfer, press Complete while the call is still ringing.

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If the transfer destination does not answer or does not want to accept the call, press Cancel.

Starting a Conference Call

a Conference

If you have a connected call and have held alternate calls, pressing Conf will start a conference with those

held calls and the connected call. Otherwise, to start a conference or to add another party to a conference:

1. Press Conf. Your current call is put on hold.

2. Dial the party that you want to add to the conference.

3. If they answer and want to join the call, press Conf again.

4. If they do not want to join or do not answer, press Drop and then press the appearance key of the held

call.

Transferring Calls to Voicemail

You can use the Message key to transfer a call to another user's or group's voicemail mailbox.

1. With a call connected, press the Message key. You can continue talking.

2. Dial the extension number of the user or group and press Select

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