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highlighted line bar on your screen to answer it. The incoming call will be indicated by a green line with

a ringing bell icon. Simply touch the line to answer the call.

4: MAKING A CALL

If you are not on a call and you wish to make a call, simply lift the handset and dial the number you wish

to call. To make a call on speakerphone or on your headset with the headset button activated, simply

dial the number without picking up the handset. If you are calling an outside line, you will have to dial 9

before the number. If you are calling a long-distance number, you will have to dial a 9 and a 1 before

the area code and phone number you wish to call.

If you wish to call an internal extension, you can dial the 4-digit extension directly or use the Contacts

button to search through the internal directory and follow the instructions from the previous section

"Calling from Directory".

In an emergency, dial 9-1-1 from your phone without any other prefix.

NOTE: If you accidentally dial 9-1-1, please remain on the line and let the dispatcher know that you

called them unintentionally. 9-1-1 hang ups are a serious occurrence that require police involvement.

1. From the phone screen, simply touch Redial on the touchscreen.

2. A list of recently dialed calls will be displayed.

3. On the touchscreen, use the up and down arrows if needed and press the line of the number

you wish to call back.

4. Touch Call on the touchscreen.

1. Press the History button.

2. A list of past calls will be displayed.

3. On the touchscreen, use the up and down arrows if needed and press the line of the number

you wish to call back.

4. Touch Call on the touchscreen.