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Tips for Erratic Heart Rate Data
If the heart rate data is erratic or does not appear, you can try
these tips.
• Clean and dry your arm before putting on the device.
• Avoid wearing sunscreen, lotion, and insect repellent under
the device.
• Avoid scratching the heart rate sensor on the back of the
device.
• Wear the device above your wrist bone. The device should
be snug but comfortable.
• Warm up for 5 to 10 minutes and get a heart rate reading
before starting your activity.
NOTE: In cold environments, warm up indoors.
• Rinse the device with fresh water after each workout.
Tips for Improved Body Battery Data
• Your Body Battery level updates when you sync your device
with your Garmin Connect account.
• For more accurate results, wear the device while sleeping.
• Rest and good sleep charge your Body Battery.
• Strenuous activity, high stress, and poor sleep can cause
your Body Battery to drain.
• Food intake, as well as stimulants like caffeine, has no
impact on your Body Battery.
Tips for Erratic Pulse Oximeter Data
If the pulse oximeter data is erratic or does not appear, you can
try these tips.
• Remain motionless while the device reads your blood oxygen
saturation.
• Wear the device above your wrist bone. The device should
be snug but comfortable.
• Hold the arm wearing the device at heart level while the
device reads your blood oxygen saturation.
• Use a silicone band.
• Clean and dry your arm before putting on the device.
• Avoid wearing sunscreen, lotion, and insect repellent under
the device.
• Avoid scratching the optical sensor on the back of the device.
• Rinse the device with fresh water after each workout.
My device does not display the correct time
The device updates the time and date when you sync your
device to a computer or mobile device. You should sync your
device to receive the correct time when you change time zones,
and to update for daylight saving time.
If the watch hands do not match the digital time, you should
align them manually
(Aligning the Watch Hands, page
1
Confirm that your time is set to automatic
page
8).
2
Confirm that your computer or mobile device displays the
correct local time.
3
Select an option:
• Sync your device to a computer
Your Computer, page
• Sync your device to a mobile device
with the Garmin Connect App, page
The time and date are updated automatically.
Aligning the Watch Hands
Your vívomove 3/3S device contains precision watch hands.
Intense activities can alter the position of the watch hands. If the
Troubleshooting
11).
(Time Settings,
(Syncing Your Data with
7).
(Syncing Your Data
7).
watch hands do not match the digital time, you should align
them manually.
TIP: Alignment of the watch hands may be necessary after a
few months of normal use.
1
Hold the touchscreen to view the menu.
2
Select
>
> Align Hands to 12:00.
3
Tap or until the minute hand points to the 12 o'clock
position.
4
Select
.
5
Tap or until the hour hand points to the 12 o'clock position.
6
Select
.
The message Alignment Complete appears.
NOTE: You can also use the Garmin Connect app to align
the watch hands.
Maximizing Battery Life
• Decrease the screen brightness and timeout
Settings, page
8).
• Turn off wrist gestures
(Appearance Settings, page
• In your smartphone notification center settings, limit the
notifications that appear on your vívomove 3/3S device
(Managing Notifications, page
• Turn off smart notifications
• Turn off Bluetooth wireless technology when you are not
using connected features
• Stop broadcasting heart rate data to paired Garmin devices
(Broadcasting Heart Rate Data to Garmin Devices, page
• Turn off wrist-based heart rate monitoring
Stress Settings, page
7).
NOTE: Wrist-based heart rate monitoring is used to calculate
vigorous intensity minutes, VO2 max., stress level, and
calories burned
(Intensity Minutes, page
My device display is difficult to see outside
The device detects ambient light and automatically adjusts the
backlight brightness to maximize battery life. In direct sunlight,
the screen gets brighter, but it may still be difficult to read. The
automatic activity detection feature can be helpful when starting
outdoor activities
(Activity Tracking Settings, page
Restoring All Default Settings
You can restore all of the device settings back to the factory
default values.
1
Hold the touchscreen to view the menu.
2
Select
> .
3
Select an option:
• To reset all of the device settings to the factory default
values and save all user-entered information and activity
history, select Reset Default Settings.
• To reset all of the device settings to the factory default
values and delete all user-entered information and activity
history, select Delete Data and Reset Settings.
An informational message appears.
4
Tap the touchscreen.
5
Follow the on-screen instructions.
Updating the Software Using the Garmin
Connect App
Before you can update your device software using the Garmin
Connect app, you must have a Garmin Connect account, and
you must pair the device with a compatible smartphone
On and Setting Up the Device, page
(Appearance
8).
6).
(Bluetooth Settings, page
(Bluetooth Settings, page
7).
(Heart Rate and
2).
8).
1).
7).
5).
(Turning
11