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Error Message

Paper Size

Mismatch

Paper Tray not

detected

Repetitive No

Paper Fed

Replace Ink

Touchscreen Init.

Failed

Tray Settings

Action

1. Check that the paper size you selected on the machine's display

matches the size of the paper in the tray.

For more detailed information, see the Online User's Guide:

Change the Paper Size and Paper Type.

2. Make sure you loaded the paper in the correct orientation and set

the paper guides at the indicators for your paper size.

For more detailed information, see the Online User's Guide: Load

Paper.

3. After you have checked the paper size and the paper orientation,

follow the LCD instructions.

If printing from your computer, make sure the paper size you selected

in the printer driver matches the size of paper in the tray.

For more detailed information, see the Online User's Guide: Print

Settings (Windows

) or Print Options (Mac).

Slowly push the paper tray completely into the machine.

Paper or a foreign object has prevented the paper tray from being

inserted correctly.

Pull the paper tray out of the machine, and remove the jammed paper

or foreign object. If you cannot find or remove the jammed paper, see

the Online User's Guide: Printer Jam or Paper Jam.

Clean the paper pick-up rollers.

For more detailed information, see the Online User's Guide: Clean the

Paper Pick-up Rollers.

One or more of the ink cartridges have reached the end of their lives.

Replace the ink cartridges.

For more detailed information, see the Online User's Guide: Replace

the Ink Cartridges.

• You can still scan even if the ink is low or needs to be replaced.

The touchscreen was pressed before the power on initialisation was

completed.

Make sure nothing is touching or resting on the touchscreen,

especially when plugging the machine in.

Debris may be stuck between the lower part of the touchscreen and its

frame.

Insert a piece of stiff paper between the lower part of the touchscreen

and its frame and slide it back and forth to push out the debris.

This message is displayed when the setting to confirm the paper type

and size is enabled.

To not display this confirmation message, change the setting to Off.

For more detailed information, see the Online User's Guide: Change

the Check Paper Size Setting.