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Troubleshooting

Check the following before calling for service.

Display Position is incorrect.

Push the AUTO/SET Button.

If the results are unsatisfactory, adjust the image position using the H position

and V position icon in the on screen display.

On the screen background, vertical bars or stripes are visible.

Push the AUTO/SET Button.

If the results are unsatisfactory, decrease the vertical bars or stripes using the

CLOCK icon in the on screen display.

Any horizontal noise appearing in any image or characters are

not clearly portraid.

Push the AUTO/SET Button.

If the results are unsatisfactory, decrease the horizontal bars using the PHASE

icon in the on screen display.

The signal cable is not connected, or is loose. Check and secure the

connection.

OUT OF RANGE message appears.

Picture is blank.

The frequency of the signal from the video card is outside the operating range

of the monitor.

Horizontal Frequency: 31kHz-61kHz

Vertical Frequency: 56Hz-75Hz

Use the graphics board's utility software to change the frequency setting (Refer to the

manual for graphics board).

* You can change the setup to the supported resolution using the Safe Mode (Press the

F8 key during booting the system).

The power LED is illuminated amber.

The monitor is in its display power management mode.

There is no active signal coming from the PC.

The signal cable is not fastened securely.

Check the computer power and graphics adapter configuration.

The monitor doesn't enter the power saving off mode (Amber).

Computer video signal is not VESA DPMS standard. Either the PC or the video

controller card is not using the VESA DPMS power management function.

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