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40
TROUBLESHOOTING
Nothing is displayed on the screen.
Is the monitor's power cord plugged in?
Is the power indicator on?
Is the power indicator displaying as green?
Is the [Out of Range] message being displayed?
Is the [No Signal] message displayed?
For Mac products, if the device is configured for
DisplayPort 1.2, the screen will not display properly.
The screen retains an image.
Does image sticking occur even when the monitor
is turned off?
The screen is unstable and shakes. / There are shadowy traces left on the screen.
Did you select the appropriate resolution?
•
Check if the power cord is correctly plugged into the power outlet.
•
Check the power cable connection and turn on the power switch.
•
Check if the input setting is correct. (
•
This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical frequency range of the monitor. Please see the <Product
Specification> section of this manual to set the appropriate frequency.
•
This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.
•
Some Mac products may not support DisplayPort 1.2. Please inquire with the manufacturer.
•
Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image.
•
To extend the lifetime of the monitor, use a screensaver.
•
If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended resolution.
> [All Settings] > [Input])