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TROUBLESHOOTING

Check the following before calling for service.

No image appears

Is the power cord of the display

connected?

Do you see an "Out of Range"

message on the screen?

Do you see a "NO SIGNAL"

message on the screen or black

screen?

Can 't you control some functions in OSD?

Can't you select some menu in

OSD?

CAUTION

Check Control Panel ► Display ► Settings and see if the frequency or the resolution were

changed. If yes, readjust the video card to the recommend resolution.

If the recommended resolution (optimal resolution) is not selected, letters may be blurred and the

screen may be dimmed, truncated or biased. Make sure to select the recommend resolution.

The setting method can differ by computer and O/S (Operation System), and resolution mentioned

above may not be supported by the video card performance. In this case, please ask to the computer

or the video card manufacturer.

Keep proper posture when using the monitor, otherwise the screen may not be optimized.

Display image is incorrect

The screen color is mono or

abnormal.

The screen blinks.

Do you see an "Unrecognized monitor, Plug&Play (VESA DDC) monitor found" message?

Have you installed the display

driver?

The screen is flickering.

Did you select the recommended

resolution?

y Check and see if the power cord is connected properly to the power outlet.

y This message appears when the signal from the PC (video card) is out of

horizontal or vertical frequency range of the display. See the 'Specifications'

section of this manual and configure your display again.

y After the monitor is on "NO SIGNAL", the monitor goes to DPM mode.

y This is displayed when the signal cable between the PC and the monitor is

missing or disconnected. Check the cable and reconnect it.

y Check PC status.

y You can unlock the OSD controls at any time by entering the OSD lock menu

and changing items to off.

y Check if the signal cable is properly connected and use a screwdriver to fasten

if necessary.

y Make sure the video card is properly inserted in the slot.

y Set the color setting higher than 24 bits (true color) at Control Panel ►

Settings.

y Check if the screen is set to interlace mode and if yes, change it to the

recommend resolution.

y Be sure to install the display driver from the display driver CD (or diskette) that

comes with your display. Or, you can also download the driver from our web

site: http://www.lg.com.

y Make sure to check if the video card supports Plug&Play function.

y If the selected resolution is HDMI 1080i 60/50 Hz, the screen may be flickering.

Change the resolution to the recommended resolution 1080P.