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13.2 Possible failures

Problem

The programme does

not start.

The appliance does not

fill with water properly.

The appliance fills with

water and drains immedi-

ately

The appliance does not

drain the water.

The spin phase does not

operate or the washing

cycle lasts longer than

usual.

There is water on the

floor.

Possible solution

• Make sure that the mains plug is connected to the mains

socket.

• Make sure that the appliance door is closed.

• Make sure that there is no damaged fuse in the fuse box.

• Make sure that the Start/Pause has been touched.

• If the delay start is set, cancel the setting or wait for the end

of countdown.

• Deactivate the Child Lock function if it is on.

• Check the position of the knob on the selected pro-

gramme.

• Make sure that the water tap is open.

• Make sure that the pressure of the water supply is not too

low. For this information, contact your local water authority.

• Make sure that the water tap is not clogged.

• Make sure that the inlet hose has no kinks, damages or

bends.

• Make sure that the connection of the water inlet hose is

correct.

• Make sure that the filter of the inlet hose and the filter of

the valve are not clogged. Refer to 'Care and cleaning'.

• Make sure that the drain hose is in the correct position. The

hose may be positioned too low. Refer to "Installation in-

struction".

• Make sure that the sink spigot is not clogged.

• Make sure that the drain hose has no kinks or bends.

• Make sure that the drain filter is not clogged. Clean the fil-

ter, if necessary. Refer to "Care and cleaning".

• Make sure that the connection of the drain hose is correct.

• Set the drain programme if you set a programme without

drain phase.

• Set the drain programme if you set an option which ends

with water in the tub.

• Set the spin programme.

• Make sure that the drain filter is not clogged. Clean the fil-

ter, if necessary. Refer to "Care and cleaning".

• Adjust manually the items in the tub and start the spin

phase again. This problem may be caused by balance prob-

lems.

• Make sure that the couplings of the water hoses are tight

and there is not water leakages.

• Make sure that the water inlet hose and the drain hose have

no damages.

• Make sure you use the correct detergent and the correct

quantity of it.

ENGLISH