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Troubleshooting

I want to check that my network devices are working properly.

Question

Is your Brother printer, access

point/router or network hub

turned on?

Where can I find the Brother

printer's network settings, such

as IP address?

Check the Link Status in the

Network Configuration Report.

Can you ping the Brother printer

from your computer?

Is the Brother printer connected

to the wireless network?

Solution

Make sure you have confirmed all instructions in Make sure that the following items

are configured before reading this chapter. uu page 14.

Print the Printer settings. (For how to print, see Printing the Printer Set-up

Information uu page 10.)

Print the Network Configuration Report and check that Wireless Link Status is

showing Link OK.

If the Link Status shows Link DOWN or Failed To Associate, start again from the

Make sure that the following items are configured before reading this chapter.

uu page 14.

Ping the Brother printer from your computer using the IP address or the node name.



Successful i Your Brother printer is working correctly and connected to the same

network as your computer.



Unsuccessful i Your Brother printer is not connected to the same network as

your computer.

Ask the network administrator and use the Network Setting Tool.

Print the Printer Settings to confirm the state of a wireless connection. (For how to

print, see Printing the Printer Set-up Information uu page 10.)