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Problem
The appliance makes an
unusual noise and vi-
brates.
The programme duration
increases or decreases
during programme exe-
cution.
The washing results are
not satisfactory.
Too much foam in the
drum during the washing
cycle.
After the washing cycle,
there are some deter-
gent residues in the dis-
penser drawer.
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes, deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
13.3 Emergency door opening
In case of power failure or functioning
failure the appliance door remains
locked. The washing programme
continues when the power is restored. If
the door remains locked in case of
failure, it is possible to open it using the
emergency unlock function.
Before opening the door:
CAUTION!
Risk of burns! Make sure
that the water
temperature is not too
high and the laundry is not
hot. If necessary, wait until
they cool down.
Possible solution
• Make sure the levelling of the appliance is correct. Refer to
"Installation instruction".
• Make sure that the packaging and/or the transit bolts are
removed. Refer to "Installation instruction".
• Add more laundry in the drum. The load may be too small.
• The ProSense System is able to adjust the programme du-
ration according to the type and the laundry load size. Re-
fer to "The ProSense System load detection" in "Daily Use"
chapter.
• Increase the detergent quantity or use a different deter-
gent.
• Use special products to remove the stubborn stains before
you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
• Reduce the quantity of detergent.
• Make sure that the flap is in the correct position (UP for
powder detergent - DOWN for liquid detergent).
• Make sure you have used the detergent dispenser accord-
ing the indications given in this user manual.
To open the door, proceed as follows:
1. Press the On/Off button to switch the
CAUTION!
Risk of injury! Make sure
that the drum is not
rotating. If necessary, wait
until the drum stops
rotating.
Make sure that the water
level inside the drum is not
too high. If necessary,
proceed with an
emergency drain (refer to
«Emergency drain» in
«Care and cleaning»
chapter).
appliance off.