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NOTE
If you are unable to identify or solve the
problem, contact our service centre.
Before calling service centre, make a
note of the model, serial number and
purchase date of your machine: the
Service Centre will require this
information.
9.2 Emergency Door Opening
In case of power failure or appliance
failure, the appliance door remains
locked. The wash program continues
when power is restored. If the door
remains locked in case of failure, it is
possible to open it using the emergency
unlock feature.
Before opening the door:
WARNING!
Make sure that the water temperature
and the laundry are not hot. Wait until
they cool down if necessary.
Make sure that the water level inside
the drum is not too high. If necessary,
perform an Emergency Drain
(see page 26).
Make sure that the drum is not
rotating. Wait until the drum stops
rotating if necessary.
To open the door proceed as follows:
1. Rotate the program knob to "Off"
position to switch the appliance off.
2. Disconnect the mains plug from the
mains socket.
3. Remove the cover door, as picture
below.
4. Using a suitable tool to pulling the
emergency unlock strap (red strap)
downward twice (you will hear "click"
sound) and hold it, at the same time
pull the door handle to open the door.
If the door cannot open while holding
the strap, try to release it then open
the door.
5. Take out the laundry.
6. Re-assemble the cover door.
emergency unlock
downward twice
pulling the